The Business of Healthcare is an industry leadership program developed by the Small Business Development Center – Lynchburg Region and the Virginia Tech Roanoke Center. It is designed to give small medical businesses the tools they need to implement process improvements, understand money management, create a positive customer experience and collect and make sense of data. Each participant will develop and present a project using their own internal processes.
Each day is from 9 am – 2 pm:
Introduction to Process Improvement/Lean | September 9th
Customer Service Experience Engineering | October 14th
Lean Project Check In | October 28th
Introduction to Healthcare Finance | November 11th
Data Fundamentals |December 9th
Final Project Presentations | January 20th
Each class meets at the Lynchburg Regional Business Alliance, 300 Lucado Place in Downtown Lynchburg.
Who Should Attend?
Medical and allied health office management professionals are the ideal participants. The program is designed to make a medical practice run more efficiently and with better service to patients. The program is open to health care businesses in Virginia.
Who Are the Instructors?
Our instructors are experts in the field of healthcare and data analytics. Learn more about them here.
Cost and Registration
$300 per participant. Use the link below to register for the program. You will receive payment instructions once your registration is completed and verified. Thanks!